0
Not a bug

Just lost one day of work

wiliam.mbr 1 year ago updated by Support 1 year ago 3

I've been working the last two days on a diagram and everything I've done the last day was lost because it just saved yesterday. After finishing the first version and sharing it to my colleagues, everything I've done disappeared. It was one of the worst experiences I had with a Database Modeler.

Answer

Answer

Dear User,

 

  Sorry for your loss of work.


We had big release Saturday night (Sept 1st, 2018), and there was "Scheduled Maintenance Email" sent few days prior to email, to make sure users are aware of downtime in service well in advance. 


Also, we recommend NOT to keep working on local draft for long time, it is only there to recover from Browser crash. So, please keep saving your data (using Save button) from time to time.


Please feel free to reach us in case you have any questions.


Thanks,

Team - SqlDBM


Answer

Dear User,

 

  Sorry for your loss of work.


We had big release Saturday night (Sept 1st, 2018), and there was "Scheduled Maintenance Email" sent few days prior to email, to make sure users are aware of downtime in service well in advance. 


Also, we recommend NOT to keep working on local draft for long time, it is only there to recover from Browser crash. So, please keep saving your data (using Save button) from time to time.


Please feel free to reach us in case you have any questions.


Thanks,

Team - SqlDBM