0
Fixed

Collaboration not working - freezes up when open project

definiteintegral 1 year ago updated by RedZed Account Manager 1 year ago 7

I am having an issue with team collaboration.

When I create a project and share it with someone using team collaboration, they are unable to edit it. When the other user opens the project, the SqlDBM interface completely freezes up and all menus and buttons stop working. The user then has to close the tab in their browser as nothing works.


The issue is not "lock and edit", because the button can't even be clicked on in the first place.

Both users are able to create and edit their own projects. But this happens every time when using team collaboration.

I have tested this on two different users (one paid and one free), and two different browsers (firefox and chrome). This happens with both existing projects, and newly created projects.

Answer

Answer
Fixed

The issues has been fixed.

Sorry for inconvenience. 


+1

Actually sorry, this issue was supposed to be posted from this account. The other user 'definiteintegral' is the free user that I was testing with.

Thank you for the bug report, we will investigate it.

Please feel free to contact us in case you have any questions or concerns.


Thank you,

Team - SqlDBM

Answer
Fixed

The issues has been fixed.

Sorry for inconvenience. 


Thanks. I can confirm it is now working.