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Started

Duplicate Project

superjoefly 2 years ago updated 2 years ago 5

There is a Knowledge base article that does a poor job of explaining how to duplicate a project. Yes, click on the 3 dots and click Copy...then what? Is this feature not available yet? Any assistance is appreciated :-)

Answer

Answer

Sorry for inconvenience.


We are not able to reproduce the issue. Can you please let us know:

- which browser/version you are using on Windows

- share any screenshot to explain the issue


Also ff possible try, removing cache, closing the browser, and reopening the project.

Started

Agree, that article needs to be improved, also there are some improvements pending in "Duplicate Project" feature. Following is what you can do for now:

1) On Dashboard Page: Click on three dot menu of the the project, which you want to duplicate, as shown below:


2) Once clicked on Copy Project, application creates new copy of the project with suffix of random number (improvement needed to communicate to user that new duplicate project created with this name):



This new duplicate (copy) project is totally independent of original project. Basically user can make any changes here without affecting the original project.


Sorry for the inconvenience and thank you for reporting this. 

Hey there...and thanks for your response :-)


That's kind of what I thought was supposed to happen, "application creates new copy of the project with suffix of random number", but when I click on Copy Project, absolutely nothing happens...lol.


Actually, I just realized that when I click on the three dots, none of those options are available...clicking on any of them does nothing. I've tried this with both Windows and Linux.


This may be a different issue entirely. Should I open new issue?

Answer

Sorry for inconvenience.


We are not able to reproduce the issue. Can you please let us know:

- which browser/version you are using on Windows

- share any screenshot to explain the issue


Also ff possible try, removing cache, closing the browser, and reopening the project.

I think I already responded to this with a screenshot and browser info, but it seems to have disappeared :-O


Currently, I am unable to select any of the options in the drop-down. For example, I am unable to "Copy Project" or "Delete Project". When I hover over the options, there is no hover-effect to indicate that the options are select-able, and when I click on an option, nothing happens.


Below is my browser information (on Windows) and a screen-shot.


Thanks again :-)


Browser: Chrome - Version 67.0.3396.99 (Official Build) (64-bit)