Corporate networking and security policies may interfere with direct connect connectivity between SqlDBM and your cloud platform. An easy way to diagnose this type of issue is by attempting to connect to your cloud data platform from a home computer without using a VNP or any corporate software.
To ensure that SqlDBM works with your organization's networking and IT policies, please review the relevant topics covered in this article.
IP Allowlisting
To ensure that the SqlDBM application can reach your cloud data platform, ask an admin with account admin access to check if IP Allowlisting is enabled.
Ask the admin to add the SqlDBM IP address to the policy:
34.217.200.121Application Allowlisting
If your organization has a network policy in place with allowlist blocking, you will need to add SqlDBM to the list. Please raise a support ticket for more details and parameters to get this enabled.
Private Networking (Private Link)
This feature may not be available by default and might need to be enabled upon request. Please contact your account manager for more information.
Private Networking (a.k.a PrivateLink/Private Link, offered by various CDPs) is a security feature that is only available as an add-on product.
Private networking example using AWS: