Q: Where are my prompts stored when I use Copilot?
A: Prompts are not stored by any LLM provider. SqlDBM routes requests through AWS Bedrock, which does not store or retain prompts or model outputs after a request completes. The only place prompt content can be retained is inside SqlDBM’s optional conversation history, which lives on SqlDBM infrastructure and can be disabled globally by an account administrator.
Q: Does any third-party model provider have access to our data?
A: No. Because SqlDBM uses AWS Bedrock, model providers have zero access to customer data, prompts, or model outputs. AWS operates isolated Model Deployment Accounts per region. Model providers deliver model weights to AWS but cannot access customer interactions or data processed within Bedrock environments.
Q: Where is the data processed geographically?
A: All LLM processing occurs within North America — primarily us-west-2, with potential routing across US and Canada regions for availability and throughput. Data never leaves this geographic boundary, never traverses the public internet, and is encrypted in transit using the AWS private network.
Note for non-North American customers: EU and other geographic residency options are not currently available. If your organization has data residency requirements outside North America, please contact your SqlDBM account team to discuss options.
Q: Is customer data used to train or improve AI models?
A: No. SqlDBM does not use customer data to train, fine-tune, or improve any AI model — including internal models or routing logic. Schema metadata is used only to generate responses within the active session. AWS Bedrock does not use prompts or completions to train models and does not distribute them to third parties.
Q: Can conversation history be disabled?
A: Yes. Account administrators can disable chat history globally with a single toggle. When disabled, every session is stateless and nothing is retained on SqlDBM servers. Users without access see a clean empty state and a prompt to contact their administrator if history is needed.